Terms of Service

This agreement is a legal agreement between you and TAG VPN (the 'Service Provider') regarding your download, installation, access, and use of the mobile application and related services (the 'App' or 'Service').

By downloading, installing, or using the App, you confirm that you have read and agreed to these terms. You may not copy, modify, reverse engineer, decompile, translate, or create derivative versions of the App without authorization. Intellectual property rights in the App and related trademarks, interfaces, code, and content belong to the Service Provider or lawful rights holders. To continue operating the service, we may adjust features, plans, or fees and will provide reasonable notice where appropriate. Users are responsible for protecting device security, account credentials, and login environments, and should avoid jailbreaking or rooting devices in ways that weaken system security.

This Service may integrate necessary third-party services, such as Google Analytics and Firebase Crashlytics. During use, you must also comply with the applicable terms of those third-party services.

Service availability depends on your device, network environment, carrier status, and third-party platform policies. The Service Provider is not responsible for costs or losses caused by unpaid carrier bills, data limits, weak signal, roaming charges, or third-party service changes. When using mobile data or international roaming, make sure you understand your carrier fees and have permission from the bill payer.

Users are responsible for their own conduct and must comply with applicable laws, regulations, and platform rules. We work to maintain accurate route information and client versions, but some network conditions depend on third-party data centers, carriers, or platform policies. To maintain compatibility and security, the App may release updates from time to time, and you agree to install current versions when needed. The Service Provider may suspend, adjust, or terminate parts of the service within a reasonable scope.

Software Non-Refund Policy

Thank you for choosing our software. We are committed to providing you with the best experience. Please read our refund policy carefully before making a purchase.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.

Customer Support: We are committed to providing excellent customer support to assist you with any issues or concerns while using our software. Please contact our support team for help.

Technical Issues: In rare cases, technical issues may affect your ability to use our software as intended. We will make every effort to resolve issues promptly. However, this does not entitle you to a refund.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have any questions or concerns about our refund policy, please contact our support team for clarification.

The terms and conditions of this agreement may be updated periodically. Please check this page for the latest version. Changes take effect upon publication. If you have questions about TAG VPN's service agreement, email us at [email protected].